Last Updated: June 27, 2026

This privacy policy applies to Pointnorth.biz, operated by PointNorth International Sàrl. This privacy policy tells you how we collect, use, and protect your personal information.

By visiting our website https://pointnorth.biz you accept and agree to the terms and conditions of this privacy policy. In particular, you consent to our collection and use of your personal information as described in this privacy policy.

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. Because the web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on the website and update the Last Updated date to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

MINORS

We do not provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor under 13, please do not provide us or other website visitors with any personal information.

THE TYPE OF INFORMATION WE COLLECT FROM YOU

Like most places on the internet, simply by visiting our website you automatically tell us certain information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer’s operating system, and the type of web browser that you are using. Our website automatically records this basic information about you and stores it in log files.

We combine this automatically collected log information with other information we collect about you. We do this to improve marketing, analytics, and site functionality.

Technologies such as cookies, beacons, tags, and scripts are used by pointnorth.biz and our marketing, advertising, and support partners. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for user authentication and user settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

COOKIE CONSENT

Our website uses a cookie consent banner to give you control over which cookies are set on your device. When you first visit the site, you will be presented with options to accept, reject, or customise your cookie preferences. You may update your preferences at any time. Certain essential cookies required for the site to function will remain active regardless of your choice.

BEHAVIOURAL TARGETING / RETARGETING

We may collect any data that you provide us by posting it at our website (through our contact us page) or by email (such as your name and email address). You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our website’s services and features.

Any information provided on our website using contact forms or other forms will be collected by pointnorth.biz. This information includes names, email addresses, and phone numbers (see “Orders” below). We use this information primarily to fulfil customer services and requests. We do not share this information with any third parties. However, we may disclose personal information collected if we have received your permission beforehand, or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.

ORDERS AND USE OF PERSONAL INFORMATION

If you purchase a product or service from us, we request certain personal information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card information and expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

You may also provide personal information about other people, such as their name and email address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.

We may also make some content, products, and services available through our Site or by emailing messages to you through cooperative relationships with third-party providers, where the brands of our provider partner appear on the Site in connection with such content, products, and/or services. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner.

In some cases, the provider partner may collect information from you directly, in which case the privacy policy of our provider partner may apply to their use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider partner directly for more information.

Be aware that we may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property, or safety of users of the Site or the public.

WHAT WE DO WITH YOUR INFORMATION

We use your information to operate our website’s business activities. For example, we may use this data to contact you about changes to our website, new services, or special offers, resolve disputes, troubleshoot issues, bill you for services, and enforce our website’s terms and conditions.

As a general rule, we will not share, sell, rent, or trade your data with third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.

We may, in our sole discretion, provide information about you as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.

From time to time, we may use third-party suppliers to provide services on our website, such as credit card processing to bill you for services or programs. We restrict the way third-party suppliers can use your information. They are not allowed to sell or give your information to others. We will share personal information as necessary for that third party to provide that service.

COOKIES

To help you experience our website https://pointnorth.biz, we use well-known technology called cookies. Cookies are small pieces of information needed for the use of our website that your browser stores on the hard disk of your computer. The information contained in the cookies helps us manage your visiting session, in particular to improve your navigation and make our website highly user-friendly. The cookies we use do not record any personal information on their own. In most web browsers, cookies are accepted automatically. You can prevent this by configuring your browser, or by using our cookie consent banner. You can at any time delete cookies stored on your computer by clearing your temporary internet data.

If you disable cookies, you may be unable to use all the functionalities of our website.

ACCESS TO PERSONAL INFORMATION

If your personal information changes, or if you no longer desire our service, you may correct, amend, delete inaccuracies, or deactivate it by contacting us at dominique@pointnorth.biz.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at the above email address. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

EU 2016/679 – GENERAL DATA PROTECTION REGULATION (GDPR) COMPLIANCE

We strive to fully comply with the regulations set forth in the GDPR established by the EU. By accessing this Site and our products/services, you hereby acknowledge that we may process personal data (information relating to an identified or identifiable natural person), including but not limited to: names, addresses, telephone numbers, email addresses, credit card details, financial information, and IP addresses. To the extent any personal data we process is governed by the GDPR, it will be treated in compliance with the GDPR.

Specifically, any personal data we process is collected for a legal and lawful reason, including but not limited to providing you with a tailored experience on our website and access to our products and services. Further, we protect any personal data collected and limit the nature and scope of data collected to that which is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is being processed (‘data minimisation’).

Where we transfer personal data to third parties located outside the European Economic Area (including providers such as Google and ActiveCampaign based in the United States), we do so on the basis of appropriate safeguards, including Standard Contractual Clauses as approved by the European Commission.

You have the absolute right to withdraw your consent, request erasure, and/or object to our processing of any of your personal data that we may process. Simply send us an email with the subject line: “I hereby [withdraw my consent, and/or request erasure, and/or object] to my data being processed under the GDPR” and include in the body of your email your name. Upon receipt of your email we will cease processing your personal data. Should you desire to exercise your right to erase or object to our processing of your personal data, please also include this request in the body of the email, and we will follow the procedures set forth in GDPR Art. 17, 18, and/or 21. Note, however, that notwithstanding your exercise of your right to withdraw, object, and/or request erasure, we cannot process any refunds for products purchased beyond the deadline(s) established for the respective product(s)/service(s) you purchased.

Upon request, pursuant to GDPR Art. 12 and 15, we agree to provide you with information regarding any of your personal data that we have processed, including the following:

1. the purposes of the processing;
2. the categories of personal data concerned;
3. the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
4. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
5. the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
6. the right to lodge a complaint with a supervisory authority;
7. where the personal data are not collected from the data subject, any available information as to their source;
8. the existence of automated decision-making, including profiling, referred to in Article 22(1) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

We take the protection of personal data seriously and not only strive to process and retain it in the safest manner possible, but we also have measures in place that detect and alert us to any data breaches that may occur, and will notify you in the unlikely event that any of your personal data is affected by any breach. Unless you have provided us with explicit consent and/or volunteered such personal data without solicitation, we do not process any personal data that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and we do not process genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a natural person’s sex life or sexual orientation.

AUTORESPONDERS

We may use autoresponders to communicate with you by email. To protect your privacy, we use a verified opt-in system for such communications and you can always opt out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by sending an email to dominique@pointnorth.biz.

OPTING OUT

We provide you the opportunity to opt out of any promotional or marketing emails that we may send you. You may do so by following the instructions included in each communication or by emailing us at dominique@pointnorth.biz.

SECURITY

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

When you enter sensitive information (such as credit card numbers) on order forms hosted by our third-party service providers, the transmission of that information is encrypted using secure socket layer technology (SSL).

TESTIMONIALS

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at dominique@pointnorth.biz.

CONTACT US

We will communicate with you in response to your inquiries, to provide services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

PLUGINS AND THIRD-PARTY INTEGRATIONS

FACEBOOK / META PLUGINS

Our website integrates plugins of the social network Facebook, operated by Meta Platforms, Inc., 1 Meta Way, Menlo Park, CA 94025, USA. You will recognise them on our website by the Facebook logo or the Like or Share buttons. An overview of Facebook plugins can be found at https://developers.facebook.com/docs/plugins/.

Whenever you visit our site, the plugin creates a direct connection between your browser and a Facebook server. The contents of the plugin are sent by Facebook directly to your browser and integrated into the website. Thus Facebook receives the information that you have visited our website with your IP address, even if you have no Facebook account or you are not currently logged into Facebook. If you click Facebook’s Like button when you are logged into your Facebook account, you can embed in your Facebook profile a link to the contents of our website. Facebook can then associate your visit to our website with your user account. Please note that, as a website provider, we do not know which data is transferred and how it is going to be used by Facebook.

More information can be found in Meta’s Privacy Policy at https://www.facebook.com/privacy/policy/.

If you do not want Facebook to associate your visit to our website with your Facebook user account, please log out of your Facebook account before visiting our website.

X (FORMERLY TWITTER)

Our website integrates plugins of the social network X (formerly Twitter), operated by X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. You will recognise them (the Post button) on our website by the X logo.

Whenever you request a page of our website that contains such a plugin, a direct connection is created between your browser and an X server in the USA. Thus X receives the information that you have visited our website with your IP address. If you click the Post button when you are logged into your X account, you can embed in your X profile a link to the contents of our website, and X can associate your visit to our website with your user account.

More information can be found in X’s Privacy Policy at https://x.com/privacy. If you do not want X to associate your visit to our website with your account, please log out of your account before visiting.

LINKEDIN

Our website integrates plugins of the social network LinkedIn, owned by LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, CA 94085, USA. You will recognise the LinkedIn plugins on our website by the LinkedIn logo or the Recommend button.

Whenever you visit our website, the plugin creates a direct connection between your browser and a LinkedIn server. Thus LinkedIn receives the information that you have visited our website with your IP address. If you click LinkedIn’s Recommend button when you are logged into your LinkedIn account, you can embed in your LinkedIn profile a link to the contents of our website, and LinkedIn can then associate your visit with your user account.

Please note that, as a website provider, we do not know which data is transferred and how it is going to be used by LinkedIn. Details regarding data collection, processing, use, and your rights can be found in LinkedIn’s Privacy Policy at https://www.linkedin.com/legal/privacy-policy.

YOUTUBE

Our website contains embedded YouTube videos, a service owned by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Whenever you visit a page of our website that contains a YouTube video, a connection with YouTube’s servers is created and the YouTube server learns which page of our website you have visited. If you are also logged into your YouTube account, you allow YouTube to associate your browsing behaviour with your personal profile. You can prevent this by first logging out of your account.

More information on how YouTube may collect and use your data can be found in Google’s Privacy Policy at https://policies.google.com/privacy.

VIMEO

Our website contains embedded Vimeo videos, a service operated by Vimeo, LLC, 330 West 34th Street, 5th Floor, New York, NY 10001, USA. Whenever you visit a page of our website that contains a Vimeo video, a connection with Vimeo’s servers is created. Vimeo may receive information including your IP address, browser type, and the page on our site that contains the embedded video.

More information on how Vimeo collects and uses your data can be found in Vimeo’s Privacy Policy at https://vimeo.com/privacy.

INSTAGRAM / META

Our website may integrate plugins from Instagram, operated by Meta Platforms, Inc., 1 Meta Way, Menlo Park, CA 94025, USA. The plugins are identified with an Instagram logo. Whenever you visit a page of our website that contains such a plugin, your browser creates a direct connection to Instagram’s servers. The contents of the plugin are sent by Instagram directly to your browser and incorporated into the page. Thus Instagram receives the information that your browser has accessed a specific page of our website, even if you have no Instagram profile or are not currently logged into Instagram.

If you are logged into Instagram, Instagram can associate your visit to our website directly with your Instagram account. If you interact with the plugins, the relevant information will also be sent directly to an Instagram server, where it will be stored.

More information can be found in Meta’s Privacy Policy at https://www.facebook.com/privacy/policy/.

If you do not want Instagram to associate your visit to our website with your Instagram account, please log out of Instagram before you visit our website.

GOOGLE TAG MANAGER

Our website uses Google Tag Manager, a service provided by Google LLC. This service allows us to manage website tags from a single interface. Google Tag Manager itself does not use cookies and does not collect personal data. It manages and triggers other tags, which may collect data — but Google Tag Manager has no access to that data. If tracking is disabled at the domain or cookie level, all tracking tags managed through Google Tag Manager will also be disabled.

ACTIVE CAMPAIGN

When you sign up for the PointNorth newsletter or download content from our site, you provide your email address and name. Your IP address and registration date are also stored at the point of sign-up, for the purpose of providing evidence in cases of abusive registration. To send our communications, we use the CRM and marketing automation platform ActiveCampaign. ActiveCampaign LLC provides a marketing platform that allows clients to reach their customers and to customise marketing based on customer interactions. For more information, you can review the ActiveCampaign Privacy Policy at https://www.activecampaign.com/legal/privacy-policy.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies — text files stored on your computer — to help analyse how you use the website. The information generated by the cookie (browser type/version, operating system, referrer URL, IP address, server request time) about your usage of this website is usually sent to a Google server in the USA, where it will be stored.

Where applicable, we enable IP anonymisation so that Google truncates your IP address within Member States of the European Union or other states that are party to the Agreement on the European Economic Area before transmission. Only in exceptional cases will a full IP address be sent to a Google server in the USA and truncated there.

Google will use this information to analyse your usage of the website, generate website activity reports, and provide other services related to website usage. Google may also disclose such information to third parties where required by law or where such parties process the information on Google’s behalf.

You can prevent the installation of cookies by setting your browser accordingly, or by adjusting your preferences in our cookie consent banner. More information on Google Analytics can be found at https://policies.google.com/privacy. To opt out of Google Analytics tracking, you can also install the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.

FACEBOOK REMARKETING

Our website may use remarketing tags from Meta Platforms, Inc. Whenever you visit our website, a direct connection between your browser and a Meta server may be created. Meta can use this to associate your visit to our website with your user account and to show you relevant Meta ads. More information can be found in Meta’s Privacy Policy at https://www.facebook.com/privacy/policy/.

GOOGLE REMARKETING

Our website may use remarketing tags from Google LLC. Whenever you visit our website, a remarketing tag may create a direct connection between your browser and Google, allowing us to reach you with relevant advertising across Google’s platforms. More information can be found in Google’s Privacy Policy at https://policies.google.com/privacy.

LINKS TO OTHER SITES

Our website may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy policies of each website that collects personal information. This privacy policy applies only to information collected by our website.

POLICY CHANGES

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Any questions or concerns about this policy should be directed to us at dominique@pointnorth.biz.